Frequently Asked Questions
Everything you need to know about your Craftnest experience.
How does the unlimited download subscription work?
Once you subscribe to a Craftnest plan, you gain instant, unrestricted access to our entire library of digital assets. You can download as many items as you need without any per-item fees.
What types of files are included in my membership?
Our collection includes a diverse range of high-quality digital goods such as vector graphics, stock photos, website templates, fonts, and 3D assets, all available in industry-standard formats.
Can I use the downloaded items for commercial projects?
Yes, all downloads come with a comprehensive commercial license that allows you to use the assets in projects for clients, advertisements, and physical merchandise.
What is your refund policy for digital downloads?
Due to the nature of digital goods, we generally do not offer refunds once a download has been initiated. However, if you experience technical issues or are unhappy with your subscription, please contact our support team.
How often is new content added to the library?
We update our catalog daily. Our team of curators and creators adds hundreds of new assets every week to ensure you always have access to the latest design trends.
Can I cancel my subscription at any time?
Absolutely. You can manage or cancel your subscription through your account settings at any time. You will retain access to the library until the end of your current billing cycle.